Reference

How dh111 Handles Your Personal Information

Your account data belongs to you. This page explains what we collect when you use dh111, how we store it, and what you can do about it — including how to request access or deletion through our support channels.

Account Data ProtectionbKash & Nagad PrivacyYour Right to Request AccessLive casino and slots
dh111 How dh111 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Team online

Live Chat

Open the chat widget from any page on dh111 to ask about your data, request a copy of your records, or flag a privacy concern directly with our support team.

Email Support

Send your data request or privacy question to our support address. Include your registered account details so we can locate your records and respond promptly.

Account Settings

Some data preferences — like communication opt-outs — can be managed directly inside your account settings on mobile or desktop without contacting support.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Account Security

Your account is protected with SSL encryption and OTP verification on login. We do not store your bKash or Nagad PIN — those stay between you and your wallet provider.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences through your browser settings at any time.

Data Retention

Active account data is kept while your account is open. After closure, we retain records only as long as required under applicable law, then delete or anonymise them.

Requesting Changes

You can request access to your personal data, ask us to correct inaccuracies, or request deletion by contacting support via live chat or email with your account details.

Common Questions About Your Privacy

We collect your name, contact details, and the information needed to verify your identity. Transaction records linked to your bKash, Nagad, or Rocket payments are also stored against your account.

We share data only with payment processors like bKash and Nagad to complete your transactions, and with service providers who help us operate the platform. We do not sell your data.

Contact our support team via live chat or email with your registered account details. We will locate your records and respond with what we hold on your account.

Yes. Reach out through live chat or email to request deletion. Some records may be retained for a period after closure as required by applicable law before being removed.

Payments via bKash, Nagad, and Rocket are processed through those providers' own secure systems. We do not store your wallet PIN or payment credentials on our servers.

This policy applies to all account holders. Access and eligibility depend on your local law and eligible region. If you are unsure whether the platform is available to you, check local regulations.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.